Shipping Policy

Shipping Rates and Delivery Estimates

Delivery Time = Processing Time + Shipping Time

Add the processing time to the shipping time to estimate when you will receive your order.


Standard Shipping: FREE shipping on all orders within the contiguous United States

Order Processing Time: 2-3 Days
Holiday peak season may cause processing delays.


Shipping Time

US Standard Shipping: 3-8 business days


Important Shipping Notes:

  • Free shipping does NOT apply to areas outside the contiguous U.S., including Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, and the Pacific Rim Islands. These regions may incur additional shipping fees.
  • Shipping charges for non-contiguous U.S. areas will be calculated and displayed at checkout.
  • The Delivery Time is calculated based on the shipping date, not the order date. The shipping date can be delayed due to invalid shipping addresses, weekends/holidays, etc.
  • No Refunds or Credits for Shipments Delayed in Transit.
  • Due to bad weather and other force majeure factors, the logistics shipping may be delayed. Please feel free to contact us to know the latest order status.

Customs and Duties

For orders shipped to non-contiguous U.S. areas and international destinations, import duties, taxes, and customs clearance fees are the responsibility of the buyer. These charges are not included in the shipping cost or item price and are determined by your country's customs regulations.


Shipping Options

We currently offer standard shipping only. Express shipping options may be available in the future. For any questions about shipping options, please contact us.


Track Your Order

Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available on your "Order Details" page.


Shipping Areas

United States (Contiguous 48 states)


Carriers

We work with multiple carriers to make sure your order will arrive on time:

UPS, USPS, DHL Express, Sendle, Amazon Logistics


Questions?

If you have any questions, you can contact us by email, and we will reply to you as soon as possible!

info@golitoys.com